Privacy Policy
Effective Date: 20th of June, 2026
FlashLocum ("we", "our", "us") is a real-time locum coordination platform that connects verified medical doctors with healthcare professionals who require temporary locum cover.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect:
A. Personal Information
- Full name
- Email address
- Phone number
- Professional details (for doctors)
B. Platform Data
- Shift requests and bookings
- Acceptance and cancellation history
- Ratings and reliability scores
C. Technical Data
- Device information
- Usage logs
- IP address
2. How We Use Information
We use your information to:
- Match doctors with requests
- Enable booking and coordination
- Process payments
- Maintain ratings and reliability systems
- Improve platform performance
- Prevent fraud and abuse
3. Payments
Payment processing is handled through third-party providers.
We do not store full payment card details.
We may store transaction references for reconciliation and dispute handling.
4. Sharing of Information
We may share limited information between:
- Requesters and doctors (for coordination purposes)
- Payment providers (for settlement)
- Regulatory or legal authorities if required
We do not sell user data.
5. Data Security
We use reasonable technical and organizational measures to protect your data.
However, no system is 100% secure.
6. Data Retention
We retain user data as long as necessary to:
- Provide services
- Meet legal obligations
- Maintain platform integrity
7. Your Rights
You may request:
- Access to your data
- Correction of inaccurate data
- Deletion of your account (subject to legal obligations)
8. Cookies and Tracking
We may use cookies or similar technologies to improve user experience.
9. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of FlashLocum implies acceptance of changes.